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Good plumbing service comes down to a few simple things: showing up when you said you would, being honest about what you find, and doing the work properly. That's what Master Plumbing, Heating & Cooling has built its reputation on since 1986.
We take the guesswork out of hiring a plumber. You'll have a clear picture of the problem, a straightforward price, and a team that follows through on what it commits to.
Call (319) 214-5064 or reach out online and Master Plumbing, Heating & Cooling will get a qualified plumber to your home as soon as possible.
Residential Plumbing Services
Master Plumbing, Heating & Cooling handles the full scope of residential plumbing needs, from routine maintenance to significant repairs and full installations. Here's what we offer:
Toilets
Hydro jetting
Sump pumps
Drain cleaning
House repiping
Kitchen plumbing
Backflow testing
Sewer and gas lines
Bathroom remodeling
Sewer camera inspections
Gas and water leak detection
Tank and tankless water heaters
Water softeners and filtration systems
We understand that plumbing work doesn't always arrive at a financially convenient moment. Master Plumbing, Heating & Cooling has partnered with Optimus Credit Union to make sure that doesn't have to stop you from addressing what needs to be done. With a range of financing options, quick approvals, and straightforward terms, Optimus makes it possible to move forward now and manage the cost over time.
What Makes the Difference When You're Choosing a Plumber
Trust in a service company is earned through consistency. Here's what we bring to every job:
A complete price before we start. Once we've assessed the work, you receive a full upfront quote. The price you agree to is the price on the invoice. There's no hourly billing accumulating in the background and no additions after the fact.
An honest read on your options. When there's more than one way to address a problem, we walk you through each path clearly, what it involves, what it costs, and what it means for your home going forward. We don't have a preferred outcome. We have a commitment to giving you the information you need to make a good decision.
Technicians who respect your home. Shoe covers go on at the door. Work areas are protected throughout the job and cleaned up before we leave. You'll also get a call before we arrive so you can plan your day without sitting around waiting.
Work that's backed up. We're fully insured and every job comes with a satisfaction guarantee and warranties. If something isn't right after we've left, we're a phone call away.
Understanding Local Plumbing Needs
Marion has grown fast over the past decade, and the city reflects it. Newer subdivisions along the Boyson Road corridor sit just miles from the established neighborhoods surrounding historic downtown Marion, where homes have been standing for 40 or 50 years. The result is two very different sets of plumbing needs in the same city.
Newer builds are modern but not without issues. Installation shortcuts, undersized components, and systems that haven't been properly tested under daily use are more common in new construction than most homeowners expect.
Older properties near the Lindale area and throughout Marion's established residential streets tell a different story. Aging infrastructure, galvanized pipes, and drainage systems that have been patched over the years rather than properly addressed are findings we see regularly in homes of that era.
At Master Plumbing, Heating & Cooling, we've worked in both kinds of Marion home long enough to know what to look for in each, and what it typically takes to address it properly.
Frequently Asked Questions
Is there a fee for the initial visit?
There is a diagnostic fee for the initial visit. You'll know what that costs before we come out, and once we've assessed the situation, you'll receive a complete quote before any work begins.
What's the difference between drain cleaning and hydro jetting, and how do I know which one I need?
Drain cleaning addresses most routine blockages effectively. Hydro jetting uses high-pressure water to clear more stubborn buildup, including grease accumulation, mineral scale, and tree root intrusion that standard cleaning can't fully address. Which approach makes sense depends on the nature and severity of the blockage.
What counts as a plumbing emergency and when should I call after hours?
If the situation is causing damage or poses a safety risk, it's an emergency. Burst pipes, sewage backups, gas line concerns, and major water leaks all qualify. For issues that are inconvenient but not actively worsening, scheduling a same-day or next-day visit is usually the more practical option. When in doubt, call (319) 214-5064 and we'll help you assess the situation over the phone.
What should I expect to pay for plumbing work?
Plumbing costs vary depending on the nature of the work, the condition of the existing system, and what's required to do the job properly. We're happy to walk you through our quote in plain terms so you understand exactly what you're paying for and why.
Are your plumbers licensed and insured?
Yes. Every technician we send to your home is fully licensed, insured, and extensively trained. We also encourage you to read through our customer reviews to get an idea of how our technicians work.
The Green Club: Consistent Care for Every System in Your Home
If you've been thinking about what regular maintenance actually means for a home like yours, these articles are a good starting point before making any decisions:
For Marion homeowners who want that kind of consistent attention without having to think about it, Master Plumbing, Heating & Cooling's Green Club membership is built around exactly that. One membership covers your plumbing, heating, and cooling systems, with a team that already knows your home showing up regularly rather than only when something goes wrong.
The membership includes priority service, no service fees on covered calls, no after-hours service fees, three safety inspections per year across all three systems, and 10% off all services. For a home that's either never been professionally inspected or one that has a longer maintenance history worth staying on top of, it's a straightforward way to stay ahead rather than react.
From routine maintenance to emergency repairs, we handle every residential plumbing need in Marion. Call (319) 214-5064 or schedule online to book service from a team with 40 years of experience.
Our pros treat your home like their own, wearing shoe covers and leaving every work area spotless.
Award-Winning Service
Recognized 5 times by Angie's List for outstanding service, we go above and beyond to deliver exceptional results every time.
Transparent, Upfront Pricing
No surprises, no hourly tricks. You’ll know the cost before we start, so you can make confident decisions.
Fast, Same-Day Solutions
Plumbing and HVAC issues can’t wait. We get you back on track quickly with prompt, same-day service.
Decades of Service, Thousands of Smiles
Hear from the homeowners and businesses who rely on us for expert solutions.
Appreciate the professional service!
“John from Master Plumbing replaced my water heater after my old one failed. Despite it being after 4 pm, he was able to quickly pick up a replacement unit and install it the same evening, staying late to complete the task. He also went above and beyond to clean up the area around the old water heater, as well as my driveway after some of the water from the old water heater leaked out.”
Ricky K.
Thank you!
“Very professional service. Both guys were very understanding and answered all our questions. I highly recommend. Appreciate the great communication too when they let us know they were coming over and when they finished the job. Also thought it was kind they offered to sweep up the area. Thank you!”
Jayna A.
I would shout from the mountaintop my 100% recommendation for Master Plumbing!
“John was amazing!! He was courteous, kind, prompt, respectful and very knowledgeable! If I could give him 10 stars or more, I definitely would!! He took care of our "emergency" , took time to explain everything to us and even confirmed for us and appliance maintenance provider to contact. I would shout from the mountaintop my 100% recommendation for Master Plumbing and definitely for John!!”
Sue P.
Would definitely recommend him and Master Plumbing.
“John came out to do my annual plumbing inspection; caught and fixed a few things (had pictures of discrepancies), cleaned out my tankless hot water heater at no charge.”
Eric F.
10/10 recommend this place!
“Bill was outstanding! Very fast, no frills or upsells 10/10 recommend this place! Join the membership too- pays for itself in one visit!”
Shawn G.
Would highly recommend!
“Bill M was my service technician. Very thorough and explained everything so I understood. Gave tips on future maintenance and did a great job of getting the new water heater installed and the old removed in a very timely manner as well as any cleanup.”
Becky W.
We feel confident with this team to help us!
“We had a problem with our HVAC system leaking from the condensate and the blower and Matthew E was the best person for the job! He was professional, quick, and helped us understand what went wrong and got the items replaced in no time! We signed up for the Green Club for regular maintnence.”
Kendal A.
I would definitely call them again!
“Had John & Henry from Master Plumbing & Heating here, say before Thanksgiving to replace my water heater. They did a fantastic job and had it installed and running in 4-5 hrs. Both were very professional and cleaned up after themselves, as well as took the bad heater with them.”
Karen R.
My entire experience with Master Heating, Plumbing, and Cooling was a 10 out of 10.
“Bill M was my service tech, I don’t know if he was a plumber but he certainly installed my sump pump with absolutely no problem. He explained to me in the beginning that my sump pump “could fail” but did not try and pressure sales me into anything. What he said made me comfortable in his knowledge and I trust him. I did not get the idea that he was just trying to make the company money by upselling to me either. So exceptional work from Bill M. I’d also like to say I had a couple interactions with the office staff as well. Taylor and Allie are top notch as well. My entire experience with Master Heating, Plumbing, and Cooling was a 10 out of 10. I will continue to use them in all my heating, plumbing and cooling issues that arise.”
