Serving Cedar Rapids and beyond Soft Water Installation Cedar Rapids

Kudos to Bill and His Excellent Service Oct 28, 2025

I am very appreciative that Bill completed the repairs on my iron removal system. He spotted the problem and made a fix enabling the filter system to work correctly. Kudos to Bill and his excellent service. I will ask for Bill to be assigned for my future plumbing issues.

Jeff Novak

I Will Definitely Recommend This Company! Sep 16, 2025

We had a water softener installed. I called Master Plumbing, Heating, and Cooling at about 8 AM, and we had a water softener installed by 12:15. Bill was our service technician. He was so very polite and respectful of our home! (He wore shoe coverings.) Bill explained everything extremely well. We bought their Green Club Membership, for a few dollars more, which will cover plumbing, heating, and cooling. Our systems are well over 25 years old, so over the long run this membership will save us a lot. Thank you, Bill and Master Plumbing, Heating & Cooling. I will definitely recommend this company!

Diana Patrick

Bill was exceptional Nov 1, 2024

Bill was exceptional when he installed our water softener in our rental property. I really appreciate his hard work.

Kirk Anderson

Very Thorough and Professional Apr 22, 2026

Christensen was very thorough and professional on checking over our plumbing. His communication was outstanding!

Jodi Keating

Cory Was Amazing to Work With Apr 10, 2026

Cory was amazing to work with and so incredibly helpful! Not only did he come to fix my immediate need of a leaking water heater, but he answered my questions about other plumbing items in my home and educated me on the plumbing in my home as well.

Megan Taylor

Very professional service Apr 10, 2026

John was very professional, fixed our problem quickly, and suggested equipment we could have installed later to prevent the problem from occurring again.

michelle langston

Very satisfied and confident Apr 4, 2026

When I came home to a humming sump pump, I called Master Plumbing right away. It was after hours, and they answered my call and sent a plumber over within 45 minutes! Bill was punctual and explained step by step his process for testing. He then went over my options in detail. Because it was after hours, Good Friday and I needed a new sump pump, Bill was thorough with types of sump pumps and what I would be getting for my money. I am very satisfied and confident with my decision. Master Plumbing has always come through for me, and I look forward to being a Green Club Member. It gives me great security. Thank you, Bill, and the friendly voice that answered my after-hours call.

Lynn Dahm

John was great! Apr 2, 2026

John was great! He was really nice and did great work! He got the 2 new faucets done pretty quickly.

Cindy Hafner

He Did a Fantastic Job! Mar 27, 2026

Bill was our technician, and he did a fantastic job! We needed a new water heater installed and the old one removed. He was prompt, completed the work in a timely manner, and cleaned afterwards. Very professional in everything he did and would recommend to family and friends.

Bryan Seevell

Professional and Friendly Mar 18, 2026

John and Henry were professional and friendly. These are men who know what they are doing. They recommend alternative actions when they believe the reason they were called may not solve the problem or may not be appropriate. Thank you.

John Zlabek

John was great Mar 9, 2026

John was great. Got everything done quickly and kept me updated on what needed to be done.

Jason Pfeifer

He answered all my questions. Mar 4, 2026

The guy was quick installing the water heater. He answered all my questions as well.

Athena Moffitt

Cory Was Very Friendly and Knowledgeable Mar 3, 2026

Great service. Cory was very friendly and knowledgeable, just be prepared to pay! I recommend calling around and getting specific quotes for needed service, not just the service fee amount. Cory did a great job and was completely trustworthy, but I will not use this service again as I know I can get great service at a lower cost elsewhere.

Tina Gilfanov

Quick and efficient service Feb 26, 2026

Bill was quick and efficient at replacing my utility sink.

Joshua Chesmore

Great work replacing a broken sewer line Feb 24, 2026

Ahren and Carter did great work replacing a broken sewer line in my home. Pricing was transparent and fair throughout, and both were happy to answer any questions I had.

Forrest Gerst

Replace Leaking Kitchen Faucet Feb 21, 2026

Replace leaking kitchen faucet, replace two nonfunctional turn-off valves, added a third, enlisted in their “club” for free service calls, check-up, and discount on other services.

Charles

This team was fantastic from the beginning! Feb 21, 2026

Called for an emergency, after-hours service. My sewer line was backing up into my basement. I was given the option of the after-hours service or they had a first appointment of the morning available, so I took the appointment. This team was fantastic from the beginning! They called to verify that it was still OK for them to come out and told me what technician would be coming to my home. They also sent me a picture of the tech along with a little work and personal info about him. John C arrived right on time, was very nice, and did a great job. He was professional and got the job done fast. I would definitely recommend!!!

Kristie Wilson

Prompt and Courteous Service Feb 19, 2026

John pressure washed our sewer pipes. Was prompt and courteous!

Ellen Bryant

Very Informative and Fast Service Feb 17, 2026

John was very informative and took care of multiple issues at our home! They also arrived within a few hours of our call!

Storm Rummel

I Highly Recommend Master Heating and Plumbing Feb 13, 2026

Brett was my technician for the day. He did a very thorough inspection of all plumbing aspects of the house. He provided helpful suggestions to maintain equipment. On top of doing an inspection, he adjusted the flapper on one toilet and cleaned the drain in my sink in the bathroom. I highly recommend Master Heating and Plumbing for your heating and plumbing needs.

Rick Homard

Great Service, Fair Price - 5 Stars! Feb 3, 2026

A week ago, John from Master Plumbing was out to do our plumbing checkup. His only recommendation was that the water heater was over 20 years old and would need replacing because of sediment or rust. His quote was reasonable, so we decided to replace it. Today, John removed the old unit and replaced it. It was done well, pride in his work evident, there was no mess, and he thanked me for our business. Great service, fair price - 5 stars!

J T Breslin

They Did a Great Job! Feb 2, 2026

We have had them come out to our house a couple times in the last few years, and they did a great job! No complaints! Last Tuesday, I had a problem on the farm I rent with a fitting I needed changed at one of my hog waterers. I called them and was told they don't normally get farm calls like that, but they would be happy to help. Brian, the tech that showed up, knew what to do and how to fix my issue. I would recommend them every day of the week!!

Kipp Evans

Master Plumbing Is a Great Company Jan 28, 2026

Master Plumbing is a great company to call if you are in need. They were professional and speedy!

Kaimee Akers

Fantastic Job and Great Service Jan 17, 2026

I’ve used Master for a while now. I’ve always had great service from all their technicians. Cory did a fantastic job with some plumbing issues and was friendly and professional.

Alex Adams

Better Service Than I Could Ask For Dec 31, 2025

The techs handled fixing a leaking drain line in a 100+ year old house with skill and precision. I couldn’t have asked for better service!

Bear W.

Great experience and I switched Dec 26, 2025

Amanda actually answered their phone on Christmas Day; no other company did. She told me I would get a call the next morning, which I got. Cory was here soon after. He was friendly, understood and explained the problem, and offered several solutions. No problems or delay, sink was fixed within the hour. Great experience and I switched plumbing companies today.

Richard Smith

Very knowledgeable and very nice Dec 23, 2025

Cody came to our house for a major plumbing problem in our basement bathroom. He tried everything, stayed patient throughout, and cleared the plumbing issue. Not only is he very knowledgeable, but he's very nice and has a great personality. I highly recommend him!

Melissa M

Very professional and quick Dec 22, 2025

Madison and Bob were very professional and performed the job quickly. Well done!!

Regena Kramer

Confident My Plumbing Problem Was Fixed Dec 22, 2025

I was very confident that my plumbing problem was taken care of, and I was glad to have had such a competent person doing the work.

Catherine Deming

An Extraordinary Asset to Master Plumbing Dec 10, 2025

I am writing to express my sincere appreciation for the outstanding service provided by John and his assistant Henry (Master Plumbing, Heating & Cooling) during a recent issue with my waterless heater system. I experienced a completely frozen exhaust pipe in the middle of severe weather, and John responded with a level of expertise, professionalism, and dedication that far exceeded my expectations. From the moment he arrived, it was clear that he possessed exceptional technical knowledge. He quickly assessed the situation, explained the problem in clear terms, and laid out a practical plan for resolving it. Throughout the entire process, he worked efficiently, safely, and with remarkable attention to detail. His ability to diagnose the issue so swiftly—and then implement a precise, effective solution—spoke volumes about his experience and skill. What impressed me most was his thoroughness. Not only did he address the frozen exhaust pipe, but he also took the time to inspect the entire system, identify potential vulnerabilities, and offer helpful recommendations to prevent similar issues in the future. His professionalism and willingness to go above and beyond gave me complete confidence that my system was in the best possible hands. Technicians like John and his assistant Henry are rare. His knowledge, work ethic, and customer-focused approach make him an extraordinary asset to Master Plumbing, Heating & Cooling and an absolute pleasure to work with. I wholeheartedly recommend him to anyone in need of reliable and expert service. Ty

Zackery Smith